Dyslexia: Finding a job

Dyslexia: Finding a job

I never tell people
that I’m dyslexic. I guess it’s a fear of being judged.
Also, um, the fear that they won’t
understand. And also how do I explain that
to them in a way that they can
understand it? Because I myself at times, you know,
question how much I even know about
dyslexia, and I have dyslexia. FLOATY FLUTE MUSIC I am a perfectionist. I am very hard
on myself. I think it just comes
about from how I was brought up. My mother was a perfectionist. She liked to have everything looking a
certain way and presented in a
certain fashion; um, you know, a great
conversationalist. You know, how could you not want
to, you know, be those things? So, um, I’m constantly trying on a
day-to-day basis, failing miserably,
but, um, giving it my best shot. (LAUGHS) FLOATY FLUTE MUSIC CONTINUES Doubt is something that constantly
plagues my mind. I’m very scared
of failure. Uh, but at the same time, I’m not
scared to give something a go. And I’m not, you know, scared
to move forward and to, you know,
take my life in a new direction. I think I’d be bored completely if
I didn’t, you know, um, do something
new on a day-to-day basis. I am many things. Uh, and dyslexic is one of them,
but it doesn’t define me. JAZZ MUSIC So, when I first started at Berkeley
Cinemas in Mission Bay, I, uh, didn’t disclose that I had a
disability, because I didn’t
know how it would be received, um, by my co-workers, by the company.
Uh, they have been, um, extremely
supportive. They’ve really supported me through
my transition into, you know,
the workforce, and, um, they’ve really helped me.
I really just feel like I fit in
there. I come in every day, and I love
to iron my shirt, because it’s
all about presentation. You’ve gotta look
good and feel good. Um, but it also just says to the
customer that you care about your
appearance, and I feel like that’s something
that’s lacking in today’s
businesses. So, you know, we like to keep things
sharp and prim and proper here at
Berkeley Cinemas. JAZZ MUSIC CONTINUES PACKET RUSTLES The week’s been, um,
just really fast-paced. I’m seeing a lot of movies lately,
which has been good, yes.
Oh really? (CHUCKLES) ‘I, you know,
love working with people. ‘Um, you know, my crew members
at work, we have such a tight,
wonderful bond.’ We’re all great friends. We hang out
outside of, um, work and everything. And we, um, all really love each
other and are like a big family,
we like to call ourselves. Um, so, yeah, Ian’s
part of that family. I love this jacket you’re wearing
tonight. It’s absolutely fantastic. BOTH CHUCKLE
It’s absolutely beautiful. ‘I guess I just have the need
to please. Um, I’m a Cancerian —
Cancerians are all about pleasing. ‘I love to offer compliments.
I love to be friendly and kind.
And, uh, I just feel like, you know, ‘wouldn’t the world be a much nicer
place if we were all like that?’ Wonderful choice.
I hear it’s a very good film.
You haven’t seen it yet? I haven’t actually
seen it yet. I know.
Oh! I mean, it’s one of the curses
of working in the theatre — you don’t get to see as
many films as you’d like. Um, but that’s all right. You know,
I hear about all of them from the
customers, which is great. I’ve been trying to,
you know, decide on a career. Um, although in saying that, I think
I’ve always known what I’ve really
wanted to do, but it’s just been the case of,
you know, applying for what you
want and not getting it, so falling into then a different
category or looking at other
options. Um, and that’s not a bad thing,
because it’s good to explore
other options and… and to see where life
could possibly lead. CHICKENS CLUCK So, I’m trying to find my
place in the world currently, and
I don’t know quite where that is. I think, you know, I wanna know that
I’ve been put here for a purpose.
I think we all do. Um, I think it’s just human nature,
and you just want to, um, you know,
know that you belong somewhere. I’ve had a lot of fun going
to fabric stores and decorating and being creative and just
trying new and different things. I love to dress a room, so I guess
I’m a person of many passions and
talents. (CHUCKLES) RELAXED MUSIC I love living alone. It’s fantastic.
Who would want to live with anyone?
Um, no. (CHUCKLES) You know, you can come
and go as you please. I could be out at 3am and, you know,
come back and there’s no one saying,
‘Oh, well, where have you been?’ So, um, it’s fantastic. You can
just roam and do your own thing. POP MUSIC PLAYS ON COMPUTER I grew up in Auckland, and, um, I
actually grew up in the suburb of
Royal Oak, so right next to One Tree Hill. CHILDREN SING We were a very close unit, um, me
and my mother especially. Um, my
mum was like my best friend. And, um, losing her later on,
uh, was just absolutely, you
know, devastating. Here we are at Taupo again. That’s a pool! Yeah. It’s a hot pool. (LAUGHS) (LAUGHS) It was a happy childhood, yes. ALL SING The early days of school, they
were really difficult, because
I was struggling so much with, um, you know, the reading, the writing.
I didn’t deal with bullies so much
at primary school; it was more just being in
the classroom was difficult. Um, it’s just a very
hard thing to describe, um, I guess not being able to
measure up to the other students
in the class and, you know, feeling like you’re behind in
everything and, uh, just kind
of, you know, damned in every direction and, you
know, really wanting to… uh, you
know, wanting to succeed, but not being able to and wondering
why, you know, you’re being hindered
in so many ways. The more invisible, I guess, I could
have been back then, um, I certainly
tried to be. (CHUCKLES) From the productions of Titanic, I bring you this film,… heartbreaking but lovely,… Teddy Bear Titanic. Oh, Jack, I think we hit an iceberg! I think we’re flowing. The water’s gonna flow. We must tell mother and Cal. ‘Because I was failing at school,
my mother organised some tests, ‘and that’s when I was diagnosed
with dyslexia and dyspraxia.’ It is really hard to, um, put
it into a context, like what
is dyspraxia and dyslexia, because it is in some ways quite
a broad, you know, spectrum, um,
disability. Um, for me, it really affected
my reading and writing, just decoding words, because with
dyslexia, you’re constantly trying
to, you know, decode, um, what you’re taking in. Like, looking
at a book, for me back then, um, you
could have shown me hieroglyphics. Like, that’s what it was like. Luckily, though, there was
a school called the Wilson School, which specialised in helping kids
with disabilities and learning
difficulties, like me. So, Ian the boy at Wilson School was
very, uh, different to Ian the boy
in, uh, the mainstream classroom, um, I think, because… I was always trying to
fit in in mainstream — uh, you know, trying
not to be too different — um, whereas at the Wilson School,
I was just accepted for me and
who I was. And, uh, I think that’s, you know,
part of the struggle even in today’s
world is, you know, being accepted for who you
are and not being judged. Um, this is my art
picture over here,… if you look very carefully. Um, I… I did this… with my art work. I drawed it.
Well done. Fantastic, Ian.
That’s all. So, it really opened my eyes to, um,
you know, the world of disability
and, um, also showed me that no matter who
you are, no matter what walk of
life you come from, um, you can really succeed and
really learn and just flourish. PEACEFUL MUSIC So, after high school, I wanted
to pursue a career in film
and television, so I went to the National College
of Design Technology, which was
fantastic, because there were so many creative
types there, so you had editors and
graphic designers — all of these people who just wanted
to, you know, make things happen
and, you know, create, you know, um, I guess, works of art. So I felt
like I really fitted in there,
and, um, you know, I was in the right place,
and it was good. I started, you know, writing these
soap operas, uh, and, uh, you know, getting my friends and my family and
even my mother, you know, to play
these, you know, various roles. Oh, come on. Please? Your father
and I really need a night out. Well, OK, but I better be getting
some more pocket money this week
than last week. I’m warning you. Stay back. What, you really think a
broomstick’s going to protect
an escape into another world.
And it’s absolutely wonderful, because it’s exactly how I think
anyone in their right mind actually
wants to lead their life — you know, having a G & T
in the middle of the day; you know, um, plotting
some switch at the hospital; um, doing, you know, just these
crazy things in, like, a small-town
environment. Uh, but not doing it themselves, but
seeing a character on screen act out
these, you know, um… these bizarre, um, fantasies and
getting away with it, where in real
life, you’d be arrested or, you know, charged with fraud or,
you know, even worse. So, um, yeah,
it’s, um… it’s a great escape. I’ve actually started, you know,
planning some ideas for a soap
opera, just, like, a web soap opera series. Um, I’m thinking of calling it,
like, Valley Of Dreams or something
very soapy like that, maybe Memories In Time — just, you
know, something fun, something
camp. ACOUSTIC GUITAR MUSIC Me and my mum shared a lot of, you
know, common interests, like, um, soap operas and different
television shows, and, uh, you know, we’d go out
curtain shopping together and
do that sort of thing. When Mum passed away, um, it was, you know, very… you
know, uh, well, a very difficult
time. I, uh, really, you know, became
depressed about everything
in my life — so, um, you know, certain careers
that I wanted to have happened
weren’t happening; um, also, you know, uh, dealing with the fact that I had
a father who had moved to Masterton
and was out of the picture, you know, leading his own life,
which was wonderful, but, you
know, also just, you know, feeling alone in Auckland. ACOUSTIC GUITAR MUSIC CONTINUES There is a huge link between,
um, dyslexia and anxiety,
but also depression. I live with depression on a
day-to-day basis. It’s, uh, you
know, something you can’t shake. It’s not like you wake up one day
and it’s gone — it’s constantly
there. But you find a way to, you know, get
out of bed, to continue with your
day. You find the little positives. I come up with little tricks to, you
know, get me motivated. Yeah, it’s
not always easy. And there have been plenty of times,
especially in the past, where I’ve
felt like, oh gosh, wouldn’t it be all nice
if it just ended tomorrow? But there’s always been something
that’s come along or something
that’s happened or something wonderful and it’s
changed that thinking right around, and, you know, you’ve
just been able to continue. So, although I deviated for a little
while, um, I decided that I really
wanna become a flight attendant. So in about August last year,
I applied for a job with Air NZ. And, um, I got through all the
interview stages, um, except for
the final interview stage. I think I was just feeling very
nervous on my final interview and
unfortunately didn’t get through, um, based on how I presented. The questions I was being asked —
I had prepared for, um, a certain
string of questions to answer, but all the questions I got asked
on the day, uh, really threw me,
um, off completely. So I wasn’t able to, you know,
give the appropriate answers. I felt disappointment — I felt
disappointment in myself, I felt
like I’d really let myself down. Um, I also was thinking,
‘Well, you know, what next? ‘Um, you know, I feel like I’m
running out of options here.
I know what I want to do. ‘Um, there’s so many jobs I don’t
actually want to do, and, um, you
know, ‘can I really stomach doing another
job I really don’t wanna do?’ Hi. How are you? He did amazingly well, and
he got through to a final interview.
Unfortunately, he wasn’t successful. Perfect. Thanks a lot. Ian was somebody who stood out to me
from 18 months ago, when he applied
to be a flight attendant. Um, so when I met him again,
I immediately felt that connection
that I’d had with him 18 months ago. As Mum used to say, we’re not
quitters — you know, we just
persevere. And, um, I think that, um, in itself
has always been in the back of my
mind, so I decided to reapply. I guess what excites me about
becoming a flight attendant
is, you know, meeting a new person every 30
seconds or, you know, minute —
whatever it is — and, uh, you know, getting to
explore the world, this wonderful
world that we live in. Uh, also, being able to be a brand
ambassador, to represent NZ, and
to, um, really, you know, sell this country to, um, a lot of… a lot of
new tourists coming to it. Ian has to stack up for us. He’s not
getting, you know, an easy road to
being a flight attendant. Anyone can turn up and tell us all
the right things — you know, that,
um, you know, they’re great at customer service —
but actually, you know within
minutes whether somebody, through the way they
present or their eyes, whether they’re passionate about
people and hospitality, and that’s
really important to us. So if they can’t connect, then
they’re not gonna fit our culture. I’m probably not everyone’s speed. But in saying that, um, I am always
pleasant, and I always, you know,
um, try to please. So I think I’ve been able to get on
with, um, a variety of different
groups over the years, groups that you
probably wouldn’t think, ‘Ooh, this person can actually,
you know, fit in with that group’ — I’ve somehow managed to find a way,
um, you know, through, um, maybe
offering a compliment or, you know, saying, ‘Oh, that’s really
interesting. Tell me more about
that. Can you elaborate?’ You know, it all comes down to
conversation and, you know,
how you can, you know, engage with that person. Because
as long as you can engage with them,
then you can extract from them and, um, you know, make headway and, you
know, uh, create a good environment.
(CHUCKLES) Have you had a nice day so far?
Oh, mate, it’s been pretty good. I’m
on my second movie this afternoon. Excellent. Good on you.
What are you going to see? So I’m watching the Wilderpeople.
Oh yes. Wonderful. I get a lot of compliments at work
saying, you know, ‘Wow, I feel like
you should be a flight attendant, ‘because, you know, you’ve got that
mannerism about you; uh, you’re,
you know, really friendly; ‘um, you know, but you also look
the part.’ And, uh, yeah, so that’s
something that’s definitely helped— helped steer me in the direction
that I’m currently going in. Wonderful. Do enjoy
your movie today.
Thank you. Excellent. You’re welcome. I can’t tell you how many times
customers just tell me how much
they adore him and his service and how good he is, um, with the
customers. He just always is getting
compliments. He gets to know the customer and
asks them questions and is genuinely
interested in them. It always amazes me, cos, you know,
we don’t really have anyone else
that, um, gets those kind of compliments. Uh, that just comes to $19.80 all
up. Wonderful. Just on card?
Fantastic. There you go. For us, working with dyslexia, um,
is not foreign — so we have had crew
in the past who’ve had dyslexia. We’re much better to know about it
and to actually make sure that we
set people up for success. The first time I applied for Air NZ,
I didn’t say anything about my
dyslexia for that very reason. I was worried that they wouldn’t
take a second glance at me.
You know, I want the job. Um, and I don’t want to, you know… Uh, the less said, um, you know,
the more gained, I suppose,
is the thinking. Hello, Mike. How are you?
So good to see you. You too. How have you been?
I’ve been really good,
thank you. Yes. ‘So, Air NZ has been wonderful.
They’ve teamed me up with a mentor.
Um, his name is Michael Skeens. ‘He, uh, suggested that I start a
journal, that I start writing down
situations that happen at work, ‘how I deal with them, the outcome.’ It makes me feel really good when
I’m able to give a really positive
customer service experience, because you’re making
that person’s day. I mean, you have to bear in mind you
can’t please everyone who comes into
the cinema, but, um, you can try your very best.
And I think, um, that’s all anyone’s
asking of you in life, so… Yeah. That’s awesome.
That’s great. That’s good, good. He’s going to, um,
offer me, you know, every… everything that he knows, um,
basically, and, uh, also try and
train me for that final interview, which is, um, wonderful, so that
when I do have the final interview,
I ace it and I get in. Because, you know, that’s what
I want, at the end of the day. I think the key message from my
perspective and the right thing
to do for Ian is that he’s not being treated
special. He has to be the right
fit for us. And for… him, he’s on that journey, and he’s
doing really well. Um, and so we’re
just supporting him on that journey. I’m nervous, because, you know,
this is my future. This is, um,
also my dream. Um, I feel like there’s
a lot riding on this. I have, uh, you know, the fear of
not, um, presenting in the right
way. You know, it can be, like, little
things, um, that actually are my
biggest fears — so, um, you know, when I talk, like, you know, um, my
lips can slightly be off-centre or
that type of little fear. I’ve been feeling a lot more intense
about it this year, but at the same
time, I’ve also been letting go a little
bit, because, um, I’ve gotten
my hopes so high in the past. It’s quite crushing when it all kind
of all comes falling down, so I’m
just trying to keep a level head. And no matter what the outcome
is gonna be, I’m gonna be fine,
at the end of the day. You know, you’ve gotta take
every day as it comes at you. ACOUSTIC GUITAR MUSIC FADES I used to have a bit of a problem
back in high school and just, I
don’t know, when I was younger, just blushing. Um, I think it
just comes from my shy nature. Like, I am really quite a shy
person, but because I’ve been,
you know, working in customer services for so
long and just been in different
roles, um, my personality has come out and
really flourished, uh, but I still
do, um, you know, blush from time to time, but nothing
as bad as what it was back in, you
know, primary or high school. I definitely looked a little bit
more like a lobster, so yeah,
not great. (CHUCKLES) My mum bought me my first concealer,
and then after that, um, yeah, I just kind of got a little bit too
hooked into make-up. And now that
I’m, you know, getting older, I’m trying to get away from,
you know, using too much make-up. Uh, I mean, now I’m at the point
where I hardly put anything on,
but sometimes I’ll just, you know, add a little something just to kind
of, you know, spruce the face up,
cos unfortunately, I haven’t been, well, I mean, born with the best of
looks, so it does help. (CHUCKLES) Love your scarf. It’s so cool.
How’s your day been? It’s been good.
That’s good. Excellent. Wonderful.
Yeah. And, um, you know, love getting the
excuse to, you know, do a friend’s
hair. Oh, guess where I’m
going this Friday.
Where? Um, I’m going to Servilles
to get my hair done.
Oh cool. Um, I’m going a little bit lighter,
so I’m gonna go back to being
a blond. (CHUCKLES) Are you getting a bleach and tone?
I am — I’m getting
a bleach and tone. Thank you.
Thank you. And I can’t imagine you not being
a flight attendant — totally see
you walking down the aisle, offering me chicken or fish or a
Coke or something like that for $5.
Oh, I hope so. Definitely. (LAUGHS)
(LAUGHS) Fair enough. I think, for me, cos I’ve known you
so long, I’ve seen it all, really. I’ve seen your highs and lows,
and I’ve seen you through your
mum passing and all those, you know, valleys and mountains that we’ve
come through in our relationship. You know, your quality is that you
don’t give up, and you feel like
it, but you still carry on. And that’s what your mum and your
dad both instilled in you as well. And you’re stronger than
you realise, so… Yeah.
Thank you. (CHUCKLES) Very excited about tomorrow. So, I’m
going to Air NZ, and I have my final
interview with them. Uh, so I’ve been, uh, you know,
sorting out what to wear, and,
uh, you know, I’ve been going over the questions
and answers, um, that I feel like
they’re gonna ask me. So, um, yeah, just getting
all prepped and ready. READS: ‘Describe a stressful
situation in which you had to use
your communication skills and/or ‘problem-solving skills. How did you
handle the situation, and what were
the results?’ So, I’ve had a few different,
um, situations arise at the cinema. One that I can think about was
actually over the summertime. Uh,
we had the air conditioning go out. It was stifling hot. It was
absolutely horrible. So we had a lot
of customers, you know, come up and, you know, complain about the
air-conditioning situation. Unfortunately, we didn’t have the
repair people coming through for,
like, uh, another couple of days, so, um, what I did was
I took the initiative — cos you’ve always gotta take
the initiative in the workplace — um, and I decided to give out free
sodas. Cos sodas don’t cost the
cinema anything. I had to clear it with the manager
before it did it, but, um, it, you
know, kept the customer happy, it kept, um, the cinema happy, and,
uh, it just, um, you know, shows
that you care. And I think that’s all the customer
wants to see at the end of the day,
is that you care. Because, you know, it’s not just all
about taking their money; it’s about
giving them something in return. I feel way more prepared,
uh, you know, way more ready. I feel like this is the most
ready I’m ever gonna be. JAZZ MUSIC So, now it’s a waiting game. It’ll
probably take them a while to get
back to me. So, uh, watch this space. Do I have a plan B?
No, not really. But you know what? I believe in the universe, and I
believe in myself, and I know that
I’m going to find my way. I’m a great believer that, you know,
this is all leading somewhere and
that, um, it is all gonna come to fruition
in the end in some divine way. JAZZ MUSIC CONTINUES PEACEFUL MUSIC I had the final interview with
Air NZ, and, um, you know,
I didn’t get the position. Unfortunately, I wasn’t
what they were looking for. The feedback that I got given, um,
from Air NZ was, um, that I didn’t
come across being genuine enough. And I must admit, like, I’m not a
very genuine person when it comes to
interviews. I don’t think anyone is. You know, we all put up a facade, we
all put up a front. Um, it’s just
human nature, and, you know, I was probably just doing it to
protect myself, at the end of
the day. Unfortunately, it wasn’t actually
what they wanted. They wanted to,
apparently, see the real me. There’s been so many times where
I haven’t gotten the job that
I actually want, so this, in lots of ways,
felt no different to that. I’ve really, kind of, had a switch
of thinking. I went for a job the
other day. I got offered the job. Um, it’s just another part-time gig
to go along with my cinema work,
uh, and, um, I was the real me in that interview,
which was great. I mean, um, I was
really proud of myself. Yeah, I believe I’m destined for
something. Um, and it doesn’t have
to be great; it just has to be, um, you know, uh, me living my life,
um, and even, you know, making a
difference in other people’s lives, cos that’s what I’m all about. And
that’s what I would like to do, is
just make a difference. ACOUSTIC GUITAR MUSIC


  1. Eydna Mortensen says:

    Not born with the best of looks? He's absolutely charming! He's adorable and I love his mannerisms and charisma. I would love to have him as my flight attendant. Hope he sees this. Love from Denmark

  2. Jaii Rela says:

    He is like one of the sweetest people.

  3. That's So Rosey says:

    Try another airline. Your personality is amazing and you should be a flight attendant. You'd do New Zealand proud

  4. Brian HL says:

    Hey Air New Zealand, fuck off.

  5. Zahari Nurulain says:

    This is beautiful. He is perfect and sweet. I wish him all the best in future. Have a great life.

  6. Trust Your Gut says:

    I agree what his friend Sky said to him, you’re stronger than you realize. You’ll find your way, I know you will.

  7. Light, Love and Awake! says:

    I Love you??

  8. Light, Love and Awake! says:

    It broke my heart when you didn’t get the job, I cried. But then, I realized, they didn’t reject you, you rejected them. If there is one thing I have learned in life is that no matter how much you want something, if you are not meant to have it, you won’t. What do you do with this experience. You let go….when a thought comes in about it, you tell yourself you’re ok with it, you let go. You’ll see you’ll always find yourself where you’re meant to be. You are a beautiful soul, shine brightly!?

  9. MIMIE CAMARGO says:

    You are a good man and never give up. You bring joy and happiness into this world and i feel everything you go through i also have dyslexia. Don't worry everything will get better and God loves you. You keep being who you are, your a great person.

  10. Conrad says:

    This guy's a douche

  11. King Jah Eazie says:

    I wish we changed or add the laws in America and all around the world so all the adults with dyslexia would get assistive technology help in every day life with reading and writing. We should the future for kids and adults alike.

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